PRIVACY POLICY

Effective Date: October 7, 2024

At Luana Spirits Consulting (“we”, “us”, or “our”), we are committed to protecting your privacy and personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website luanaspirits.com or use any of our services, products, or content.

By using this website, you consent to the data practices described in this policy. If you do not agree to this policy, please do not use the website.

1. Information We Collect

We may collect various types of personal information when you interact with our website, including:

Personal Identification Information: such as your name, email address, postal address, phone number, and payment details.
Technical Data: such as IP address, browser type, device information, time zone settings, and location data when you access the website.
Transactional Information: such as products and services you purchase, and your payment information (processed through third-party providers such as Stripe or PayPal).
Usage Data: such as the pages you visit on our website, the duration of your visit, and how you interact with our content.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders, including managing payments.
To provide customer service and support.
To send you updates about your purchases or subscriptions, including product updates and special offers.
To analyze website performance and improve our products and services.
To send you promotional communications, with your consent, including newsletters and marketing emails.
To protect our website and enforce our terms and conditions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), email marketing services, and website hosting.
Legal Requirements: When required by law, regulation, legal process, or government request, we may share your personal information to comply with legal obligations.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Retention

We will retain your personal information only as long as is necessary for the purposes set out in this privacy policy. When it is no longer required, we will securely delete your data in accordance with applicable laws and regulations.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal information when it is no longer necessary for the purpose for which it was collected.
Opt-out: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at luana@luanaspirits.com.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect data and enhance your browsing experience. Cookies help us understand how visitors use our website and improve its performance.

Types of Cookies:
- Essential cookies for website functionality.
- Analytics cookies to measure website performance and track user behavior.
- Marketing cookies to deliver personalized ads.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data, but we do our best to safeguard it.

9. Children’s Privacy

Our website is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under the age of 18, please contact us at luana@luanaspirits.com, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. Your continued use of the website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Luana Spirits Consulting
Email: luana@luanaspirits.com